Sucafina’s case study on leveraging digitization in ocean freight logistics

Sucafina, a leading global coffee trading company collaborates with Cargoo to digitalize its ocean freight shipping processes, as featured in the Digital Standards Initiative (DSI) report, “Key Trade Documents and Data Elements on the Frontlines.” The report, which showcases 22 case studies, illustrates how digital tools and global standards can enhance supply chain efficiency.

In This Article:

Sucafina addresses common shipping challenges faced by importers. Previously, their shipping processes required;

  • extensive manual data entry
  • frequent communication loops
  • multiple updates across shipping platforms
  • this led to inefficiencies, potential errors, and a lack of visibility, particularly during peak seasons

By the end of this article, you’ll understand how Cargoo enables supply chain managers to stay ahead of demurrage and detention costs, protecting profitability and improving logistics efficiency.

This integration resulted in substantial improvements:

Updating booking information now happens instantly
60% reduction in the time required for Shipping Instruction submissions
50% efficiency increase when updating clients by email
Automated processes decreased errors
Created a single source of truth for shippers, clients and forwarders

With 70% of Sucafina’s shipping volume automated, employees can more easily focus on value-adding tasks, not manual work. This transformation not only increased logistics efficiency but also built trust and transparency among partners and clients.

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